Effective Date: 23rd October, 2025
At Marfz.pk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.marfz.pk or make a purchase from us. By using our website, you agree to the terms of this policy.
1. Information We Collect
We collect information to provide better services and improve your shopping experience.
This may include:
a. Personal Information:
- Name, email address, phone number, shipping/billing address
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b. Non-Personal Information:
- Browser type, device information, IP address, and cookies
- Website usage data (pages visited, time spent, preferences)
2. How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Provide customer support and respond to inquiries
- Send order confirmations, updates, and promotional emails (only with your consent)
- Improve our website’s functionality and shopping experience
- Prevent fraudulent activity and ensure transaction security
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
However, we may share limited data with:
- Trusted service providers (e.g., courier, payment gateways) who assist in processing orders
- Analytics and marketing tools (such as Google Analytics or Facebook Pixel) to help us understand and improve customer experience
All such partners are bound to keep your data secure and confidential.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse.
Despite our best efforts, please note that no online platform can guarantee 100% security, and you share your data at your own risk.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications at any time
- Request details on how your data is processed
To exercise these rights, please contact us at info@marfz.pk.
6. Cookies and Tracking Technologies
Our website uses cookies to personalize your browsing experience and analyze traffic.
You can choose to disable cookies through your browser settings. However, this may affect certain features or functionality on the site.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for the content, privacy, or security practices of those websites. Please review their policies before providing any personal data.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Updates will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions, concerns, or data-related requests, please contact us at:
📧 info@marfz.pk
🌐 www.marfz.pk
🏢 Marfz.pk, Lahore, Pakistan